First Citizens Business Online
Experience enhanced business banking with Business Online. Get greater convenience and safety with our new features including Card Control, Access to eStatements, Automatic Clearing House for payment processing and two factor authentication.
Welcome to First Citizens Business Online
Welcome to First Citizens Business Online, where managing your business accounts is easy, quick and secure! Experience the convenience of self-enrolment and managing your account activity anytime, from anywhere.
Features
Manage Your Accounts with Ease
- Self-Enrol and easily log in to your account(s)
- View all your accounts at a glance
- Download e-statements instantly for easy record-keeping
- Reorder your cheque book and request ‘Stop’ payments on cheques effortlessly
Make Payments and Transfers Efficiently
- Transfer funds between your accounts with just a few clicks
- Pay your bills and First Citizens corporate credit cards seamlessly
- Execute ACH transfers for payroll, vendor payments, and repetitive disbursements
- Make secure wire transfers across borders, utilizing customizable templates, multi-level authorization, and real-time alerts.
Take Control of Your Cards and Cheques
- Activate your cards and access transaction history with ease
- Block and unblock your business debit or credit cards with confidence
- Request replacement cards and change your PIN conveniently
How to Get Started:
To apply for Business Online, follow these easy steps:
Step 1 – Download the Business Online application form
Step 2 – Print and complete the form.
Step 3 – Drop off your application and supporting documents at any conveniently located Branch.
Once your application is successful, you will be scheduled for a virtual Business Online onboarding session. This session will equip you with the knowledge and tools to navigate the Business Online platform with confidence.
For any additional assistance, send an email to businessonlinebanking@firstcitizenstt.com or Call 62 FIRST
Video Tutorials
User Guides
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Frequently Asked Questions
1. What is Online Banking?
Online Banking is a convenient tool which allows you to have access to your account information and conduct banking transactions. It allows you to log on to a secure and personal environment where your banking is conducted at your convenience.
2. What are the features of Online Banking?
Our Online Banking solution allows you to:
- Apply for selected accounts
- Check account, loan or credit card balances
- View your account transaction history
- View your credit card transaction history
- Transfer funds between your First Citizens accounts
- Pay bills to over 30 merchants
- Apply for an increase in your credit card limit
- Place and remove stop payments
- Request credit card increase
- Fill out an Online Wire Transfer Request Form
- Pay multiple payees in a single transaction.
- Re-order cheque books.
- Download account information to Microsoft Excel, Quicken and Money formats.
- Transfer from your Abercrombie fund.
3. Do I qualify for Online Banking?
Any First Citizens customer with a valid deposit, investment, loan or credit card account can sign up for the Online Banking service.
4. Are there fees for Online Banking?
The Online Banking experience is free of charge to any of our customers, all fees normally associated with our other products and services remain applicable.
5. Who can register for Online Banking?
- New customers to First Citizens
- Existing First Citizens customers
- Individuals only
6. How can I register for Online Banking?
New Customers
New customers to First Citizens bank are required to open an account before registering for Online Banking. You will be required to:
- Visit our Online Banking page
- Go to the Enroll Now section
- Choose the account you wish to open
- Complete all the required information
- Set your Online Access information
- Submit your application
Your request will be processed and you will be contacted by an Online Banking representative to visit the Branch most convenient to you, to complete the registration process. You will be automatically registered for our Online Banking service.
Existing Customers
Customers who already have a valid deposit, investment, loan or credit card account with us, may register for Online Banking, and will be required to:
- Visit our Online Banking page
- Go to the Enroll Now section
- Complete the First Citizens Online Banking Request form
- Send us your signed print of the Interactive Banking Services Agreement and attach a copy of Identification
You will be contacted by a Customer Service Representative to notify you when your registration is completed.