Welcome to The First Citizens Prepaid MasterCard Portal

Fees:

• One-time card fee of TT$180, the card is valid for 2 years
• Additional card fee, replacement card fee – TT$70 per card
• Load/reload fee of 1.15% of the load/ reload dollar value
• Local purchases: Free
• Local ATM withdrawals at First Citizens and non First Citizens ATMs: TT$7
• International purchases & international online purchases: an international processing fee of 2% of the transaction value
• International ATM withdrawals: (i) TT$15, (ii) any charge by the Bank whose ATM is being used and (iii) processing fee of 2% of the withdrawal amount.
• Refund or Cash Out fee of TT$20

Authorisation Holds:

Authorisation holds is the practice within the banking industry of authorising electronic transactions done with a prepaid, debit or credit card and holding the funds until the transaction is posted to the account.

• Please note the following which applies to authorisation holds on the First Citizens Prepaid MasterCard:
• Authorisation holds apply to local, international and online transactions.
• Foreign purchases and international online transactions attract a 2% processing charge.
• The conversion of foreign currency to TT$ for authorisation hold purposes is calculated using the Bank’s US$ rate of the day. All fees and mark ups are then calculated on the resultant TT$ value. 

Pay at the Pump Gas Station transactions:

Three hundred and six dollars (TT$306) must be available on the account for the transaction to be authorised by First Citizens.

For e.g.
If the customer wishes to purchase TT$100 in gas, TT$306 must be available on the account before the TT$100 request is authorised by the Bank.

Only TT$100 will be deducted from the account when the transaction is posted.

Travel & Entertainment transactions e.g. hotels, restaurants, car rentals, airlines:

Local:
The following must be available on the account for the transaction to be authorised by First Citizens: the value of the transaction plus 20% of the value of the transaction.

For e.g.
If the customer wishes to swipe at a local hotel for TT$1,000, then TT$1,200 must be available on the account for authorisation to occur, i.e. TT$1,000 plus 20% of TT$1,000 = TT$200.

When the transaction is posted, only $1,000 will be deducted from the account.

International Purchases & International Online Purchases:

The following must be available on the account for the transaction to be authorised by First Citizens: the value of the transaction plus 22% of the value of the transaction.

For e.g.
If the customer wishes to swipe at a hotel abroad for the equivalent of TT$1,000, then TT$1,220.00 must be available on the account for authorisation to occur, i.e.TT$1,000 plus 22% of TT$1,000 = TT$220.00.

When the transaction is posted, $1,020.00 will be deducted from the account, i.e. the transaction amount of TT$1,000 plus the international processing fee of 2% or $20.00.

All other purchase transactions (i.e. non “pay at the pump” gas station and non-travel and entertainment):

Local:
The following must be available on the account for the transaction to be authorised by First Citizens: the value of the transaction plus 5% of the value of the transaction.

For e.g.
If the customer wishes to swipe at a local clothing store for TT$1,000, then TT$1,050 must be available on the account for authorisation to occur, i.e. TT$1,000 plus 5% of TT$1,000 = TT$50.

When the transaction is posted, only TT$1,000 will be deducted from the account.

International Purchases & International Online Purchases:
The following must be available on the account for the transaction to be authorised by First Citizens: the value of the transaction plus 6% of the value of the transaction.

For e.g.
If the customer wishes to swipe at a clothing store abroad for the equivalent of TT$1,000, then TT$1,060 must be available on the account for authorisation to occur, i.e. TT$1,000 plus 6% of TT$1,000 = TT$60.

When the transaction is posted, only $1,020.00 will be deducted from the account, i.e. the transaction amount of TT$1,000 plus the international processing fee of 2% or $20.00.